This is part of an NBCC Visions series introducing national certified counselors to NBCC employees and their work. Darren Mullahey is the Renewal Programs Manager at NBCC and Affiliates.
When did you begin working with NBCC, and how did you arrive?
I was involved with event marketing and then advertising sales in the motorsports industry for many years. I left to open an apparel and promotional products business that leveraged my experience in sales and marketing, then sold it after nearly 10 years. I was looking for a new opportunity when I saw a Credential Manager position being offered at NBCC in early 2017. Although I do not have any counseling or behavioral health experience, I bring my business development and customer service skills to NBCC and its mission.
What is your role with NBCC?
As the Renewal Programs Manager, my department and I are responsible for annual renewals and recertifications for all credentials and certifications for NBCC and Affiliates. Increasing the retention rate is our goal.
What do you enjoy about your work with NBCC?
Providing added value to our stakeholders is my goal. I can use my previous work experiences to generate ideas on how and what can be done. I also enjoy working alongside my team of hard workers, along with the interdepartmental relationships I’ve forged!
What are your interests outside of NBCC?
I am an outdoorsy guy. Not a hunter or fisherman per se, but just being outdoors, whether it be gardening or camping on a lake several times a year. I grew up in a home with a pool table. My mom taught me how to play! I am a decent shot and have been in a league for over 10 years. I enjoy trying different restaurants and listening to live music.
Who is someone you look up to in the field and why?
I don’t have anyone specifically that I look up to, but I do recognize and am grateful for those in the profession of counseling. With increases of substance abuse during the pandemic and the increasing number of mental health issues the world is experiencing, I admire those who chose to take on this hard work.