The NBCC Creed

Announcing the Expansion of the Credentialing Gateway!

Credentialing Gateway Announcement

The Credentialing Gateway is a platform where individuals can apply for and manage NBCC and CCE credentials all in one place! It replaced ProCounselor and offers an improved and enhanced experience to apply for and manage your credentials. All your current credentials, applications, and examination information previously stored in your ProCounselor account have been automatically transferred to the Credentialing Gateway during the system transition.

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Frequently Asked Questions:

All NCCs received an email from NBCC with an access code. Use this code to create your Credentialing Gateway account. This will help you easily link your new Credentialing Gateway account to your existing record. If you don’t have this code for any reason, not to worry — simply verify some basic information to access your certification, application, or examination information.

All the account information that was previously in your ProCounselor account was automatically transferred to the Credentialing Gateway. You can access this information by either using the unique access code that was emailed to you or by answering a few simple questions when you create your Credentialing Gateway account.

No. Our credentialing team is still hard at work processing applications. Your application and all submissions were automatically transferred over to the Credentialing Gateway. You can see the status of your application, and upload any required documentation, once you create your account.

No. All the account information that was previously in your ProCounselor account was automatically transferred to the Credentialing Gateway. You can access this information by either using the unique access code that was emailed to you or by answering a few simple questions when you create your Credentialing Gateway account.

You now use the Credentialing Gateway to access your certification, application, and examination information. All the account information that was previously in ProCounselor was automatically transferred to the Credentialing Gateway. You can access this information by either using the unique access code that was emailed to you or by answering a few simple questions when you create your Credentialing Gateway account.

After creating your account, you will use your email and password to access your account.

Yes. You will need to create a new account in the Credentialing Gateway, which will include choosing a password.

If you already have a Credentialing Gateway account to manage your CCE credential, you do not need to create a new account. Your NCC will be automatically added to your existing Credentialing Gateway account.

You can log in to the Credentialing Gateway to register to take the NCE or NCMHCE for state licensure. If you are applying for national certification, you will use the Credentialing Gateway to schedule your examination as part of your application.

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